Terms & Conditions
To shop at Herlez.com:
Payment with Paypal is safe and easy but.
You only enter your credit card number, expiration date and verification code (CVV2) and then it's ready.
All sensitive credit card information you send is encrypted immediately so nobody more than you see the information.
Our online store is SSL certified and you are safe in our online store.
In order to order goods at Herlez.com you should register (no requirement) to provide you with better service. Registration is simple: you choose your own username and provide the information we need to deliver your goods. Be sure to enter the correct e-mail address and phone number in order to get the order confirmation and to reach you when needed.
When you register, you will be automatically logged in and can order in our online store. Find the product (s) you want to buy and add these to your shopping cart. Once you have selected your products, you go to the checkout and enter your payment method, etc.
Once you have filled in the required information and confirmed the purchase, we will send an order confirmation by email.
If you have not received an order confirmation in your email box, double-check spam or search Herlez.com.
Cancellations are made by contacting us and must be done before 13.00, then the item can already be sent. Enter the name in which the item is ordered, order number and product if individual products are to be removed in the order.
* All orders are considered binding. If you have made an order by mistake, you must contact us immediately.
* When you order, you must provide the correct information, Name and Surname must match your ID, the address must be the accounting address.
If you are under 18 years, the goalkeeper's approval is required to shop at Herlez.com.
As a customer at Herlez.com you have the right to undo a purchase within 14 days from the date you received the item, or a substantial part of it. Right of withdrawal is valid only if the item is in full and in its unaltered state. If you would like to return a purchase, we recommend that you contact us within 14 days of receipt of the item. In order to handle your case more quickly, please provide the following information: • Customer number or name and address.
In order for the return to be approved, the returned item must be in a substantially unchanged condition. The product should be packaged well, preferably in its original packaging with accompanying inner packaging and together with any accessories. Any transport damage due to insufficient packaging will be charged to you as a customer. Do not put any address labels directly on the product's packaging without placing the original carton in another carton.
We will refund within a maximum of 30 days. You must pay the returnporto yourself. Returns may not be made by post or by post. Save your delivery receipt - keep in mind that you are responsible for the return shipment!
Goods that have received visible damage in connection with shipping must be immediately advertised to your delivery point where the package is acknowledged. External damage that was not visible on the packaging should be advertised within 7 days.
Each product page has basic information about the product and, in some cases, even extended specifications. In cases where a product image does not show the current color setting for a particular product, this is stated.
For all shipments that are not collected, Herlez.com charges the customer a fee.
The fee corresponds to the actual costs for return shipping, handling fee and handling, or at least 10 Euro, 10 Dollar.
Delivery time: 2-4 weeks but in extremely unusual cases there may be disturbances of up to 8 weeks.
You as a customer are required to follow your delivery and pick it up.
We ship the goods with Paket-iD and we add Package ID to your ordered order and you will receive an Email ID.
You as a customer can register and follow your delivery on our site.
Swimwear and underwear can not be returned. We can not take it as a return due to hygienic reasons.
Broken Packing Exercise Equipment and Exercise DVD can not be returned.
Images in the online store:
We always try to show the colors of the goods as realistic as possible, but we can not guarantee that the images we use in the online store accurately reflect the colors the goods have in reality. The color of the color depends on your computer and monitor settings.
Herlez.com reserves the right to print errors regarding price, accessories and product information.
We continuously update the information on our website and make it as accurate as possible.
If you feel that the product information is inadequate or has comments about something you miss on the website, please feel free to contact us and we will try to help you and meet your needs.
Changes to our terms:
Herlez.com reserves the right to make changes to these terms at any time, with or without notice, to the extent that the changes are necessary to correct interference or to meet new legal or technical requirements.
Collection and Use: Herlez.com collects information from our users on several different points on our website.
We request information from users on our order form when completing a purchase. This is when a user has to provide his contact details, such as name and shipping address, and financial information, such as credit card number and expiration date. This information is used for billing purposes and to end customer order. If we are having trouble handling an order, this contact information is also needed to communicate with the customer.
A cookie is a small data file stored on the user's hard drive that contains information about the user. We use both session and persistent cookies. Cookies allow us to perceive our users' specific interests by analyzing popular areas and products to enhance future experiences on our site. Cookies can not damage your computer or files. If you do not want information to be collected using cookies, there are simple procedures in most browsers that allow you to delete existing cookies or accept a transfer of certain cookies to your computer.
Herlez.com uses aggregate information from population surveys, traffic patterns and IP addresses to customize our site. Summarized information can sometimes be shared with third parties for use in e.g. planning or performing advertising or promotions.
Catalog, Newsletter etc:
If a user wants to subscribe to our catalog or our newsletter, etc., we will ask for contact information such as name, street address and e-mail address to send these messages. As we respect our users' privacy, we offer the option to opt out of these messages. See the selection and opt-out section below.
In rare cases, it is necessary to send out a service-related announcement. For example, if our service is temporarily suspended for maintenance, we can send you an email. Generally, users can not opt out of these messages, but you can disable your account. These messages do not contain advertisements.
Herlez.com takes all precautions to protect our users' information. When our registration / order form encourages users to enter sensitive information (such as credit card number and / or social security number), that information is encrypted and protected with the Secure Socket Layers (SSL) encryption program. Even on a safe side, such as Our order form displays a lock icon on the bottom of your browser. If you are not on a secure page, no lock icon will appear. In addition, the servers that we store personal information stored in a secure environment. But security systems are not unrealistic, including encryption systems. While we take all reasonable efforts to protect your personal information, we can never completely guarantee its absolute security.
If you have any questions about the safety of our website, contact us with the forms.
Completion of information:
In order for Herlez.com to fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from external sources such as our affiliated websites. In order for Herlez.com to improve our ability to customize the site to the individual's wishes, we combine information about shopping habits by users with similar information from our web pages. When a user makes a purchase from any of these companies, these companies share the purchase information with us so that we can customize the site according to our users' wishes.
Established members will occasionally get information about products, services, special offers and a newsletter. Due to respect for the privacy of our users, they can cancel this type of communication.
Correction / Update / Deletion / Disable:
If a user needs to change his personal information (e.g., your zip code, phone, email or postal address), or if a user no longer wishes our services, we provide a way to correct, update or remove / disable that user's personal information provided to us. This can be done by using the unsubscribe feature in our communication.
Users who no longer want to receive promotional material may opt out of receiving these messages by closing the subscription feature in our email.
Changes to this policy:
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